Resume

Professional Experience

Franchise Manager DACH

September 2021 - June 2022

SUPEERDRY

▪ Customer care for Franchise Partner from Germany, Austria and Switzerland ▪ Maintenance of Pre-Order, Re-Order and In season Business ▪ Surveillance, analysis and improvement of KPI’s

Sales Area Manager

August 2019 - September 2021

SUPERDRY

▪ Customer care for key and independence clients from north and south Germany ▪ Maintenance of Pre-Order, Re-Order and In season Business ▪ Showroom planning, Visual Merchandise ▪ Surveillance, analysis and improvement of KPI’s

Sales Executive

October 2018 – July 2018

SUPERDRY

▪ Customer care independence clients from south Germany ▪ Maintenance of Pre-Order, Re-Order and In season Business ▪ Showroom planning, Visual Merchandise ▪ Surveillance, analysis and improvement of KPI’s

Trust & Safety Associate YouTube (Part-Time)

January 2018 - June 2018

Hays/Accenture/YouTube

▪ Checking policies on YouTube website and channels for the German market

Deputy Store Manager

Feburary 2017 - July 2017

GANT 

▪ Personal Recruitment, management and coordination of the staff, ▪ staff planning, task allocation ▪ Salesroom planning, Visual Merchandise ▪ Surveillance, analysis and improvement of KPI’s ▪ Consistent further development of the staff by advanced training sessions, Sales training

Trainee Business Manager in Textile Industry

August 2014 - January 2017

GANT

▪ Sales and Procurement (Strategic Management and Marketing, ▪ Economics, Competition Law) ▪ Administration and Organization (Elementary Business Studies, ▪ Business Calculation, Taxation) ▪ Human Resources (Communication, Didactic, Methodology) ▪ Products (Natural and synthetic Fibers, Knitting and Weaving Techniques, Material Control, Order Training)